OUR PRIVACY POLICY

Last Updated: 25 September, 2024

At Launch Pad English, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, sign up for our services, or interact with us online.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, and other contact details you provide when you sign up for our courses, fill out forms, or subscribe to our newsletters.
• Payment Information: If you purchase a course, we collect payment information (such as credit card details) to process your transactions. We do not store credit card information.
• Usage Data: Information about your interaction with our website, including IP address, browser type, time spent on pages, and navigation patterns. We collect this through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide the services you request, such as enrolling you in spoken English classes, sending course materials, and following up on inquiries.
• Communication: To respond to your inquiries, send updates on your course progress, and share promotional offers or newsletters, with your consent.
• Improvement of Services: To analyze usage patterns and improve our website, services, and offerings.
• Payment Processing: To process and manage payments for services.
• Marketing: With your permission, we may use your contact information to inform you of new courses, offers, or events.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers (e.g., payment processors, and email service providers) to assist in delivering our services. These third parties are bound by confidentiality agreements and are not authorized to use your information for any purpose other than the agreed-upon services.

4. Data Security

We take the security of your personal information seriously. We use appropriate security measures, including encryption, to protect your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information (subject to certain exceptions).
• Withdraw your consent to receive marketing communications at any time.

To exercise any of these rights, please contact us at launchpadenglish@gmail.com.

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our site and provide personalized content. You can choose to disable cookies through your browser settings, though this may affect your experience on our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Launch Pad English
Email: launchpadenglish@gmail.com
Phone: +91 9810572736
Address: T-93 DK House,  behind Axis, Gautam Nagar, Gate No.2  Green Park Metro Station, New Delhi, 110049

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